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Examination of Relations between Organizational Citizenship Behavior and Organizational Cynicism in the Health Sector

Yıl 2018, Cilt: 21 Sayı: 3, 511 - 528, 28.09.2018

Öz

This cross-sectional study was conducted on 92 administrative staff working for Samsun Training and Research Hospital between the dates of October-December 2015 in order to determine the organizational citizenship behaviours of the staff and investigate the relation between organizational cynicism and organizational citizenship behaviours. A questionnaire that includes questions regarding workers’ socio-demographic characteristics, general cynicism, organizational cynicism, and organizational citizenship behavior is used as a data collection device. Average age of participants is 40.1±0.9, 61.5% of these participants are male, 77.2% of them are married and 52.2% of them are high-school graduate. It is found that while their occupational working duration is 15.2±9.7 years, their working duration in the organization is 8.5±5.0 years. When workers’ Organizational Citizenship Behavior Scale’s subdimension scores are examined, it is found that altruism, Courtesy, civic virtue, sportsmanship and conscientiousness levels are found high whereas, when workers 'Organizational Cynicism Scale’s subdimension scores are examined, it is seen that cognitive, emotional and behavioral cynicism levels are medium. The difference between participants’ conscientiousness subdimension scores compared with their genders, Courtesy subdimension scores compared with their education level, civic virtue subdimension scores compared with their occupational working duration, cognitive and emotional cynicism subdimension scores compared with their education level is also found as statistically meaningful. When correlation between workers’ organizational citizenship behavior and organizational cynicism scales’ subdimensions are examined; a negatively meaningful relation is found between sportsmanship subdimension scores and behavioral, cognitive and sensual subdimension scores and general cynicism scores also.

Kaynakça

  • 1. Abraham R. (2000) Organizational Cynicism. Genetic Social and General Psychology Monographs 126(3):269-92. 2. Akman G. (2013) Comparing the Organizational and General Cynicism Levels of Health Care Workers. Istanbul University The Institute of Social Sciences Postgraduate Thesis, Istanbul. 3. Altıntaş F. (2006) Service Employees as Nurses the Organizational Citizenship Behavior Dimension an Analysis for Determination. Journal of Administrative Sciences 4(2):81-90. 4. Arslan E. T. (2012) Cynicism and Organizational Cynicism Trends of Academicians at Süleyman Demirel University Faculty of Economics and Administrative Sciences. Doğuş University Journal 13(1):12-27. 5. Basım H. N. and Şeşen H. (2006) The Study of the Adopting and Comparin Organizational Citizenship Behavior Scale. Ankara University Faculty of Political Sciences Journal 61:83-101. 6. Brandes P. M. (1997) Organizational Cynicism: Its Nature, Antecedents and Consequences. The Universty of Cincinnati Unpublished Phd Dissertation, Cincinnati. 7. Dean J. W., Brandes P. and Dharwadkar R. (1998) Organizational Cynicism. Academy of Management Review 23(2):341-52. 8. Eaton J. A. (2000) A Social Motivation Approach to Organizational Cynicism. York University Psychology Master of Arts Graduate Programme, Toronto. 9. Erdoğan P. and Bedük A. (2013) Evaluation of Cynicism in Terms of Organizational Citizenship Behavior in Terms: A Study in Health Sector. Socio-Technical Social and Technological Research Journal 3(6):17-36. 10. Erdost H. E., Karacaoğlu K. and Reyhanoğlu M. (2007) The Concept of Organizational Cynicism and Testing the Related Scales in a Company in Turkey. 15th National Management and Organization Congress Proceedings. 25-27 May 2007, Sakarya. 11. Ertosun A., Genç N. and Çekmecelioğlu H.G. (2016) Investigating the Relations between Organizational Cynicism and Organizational Citizenship Behavior and a Research. International Economic Research Journal 2(1):43-53. 12. Firoozi M., Mokhtari A. and Mokhtari G. (2016) The Relationship between Organizational Cynicism and Innovative Behaviors of Sport and Youth Offices in Hamedan Province. International Journal of Science Culture and Sport 4(3):295-303. 13. Gürbüz S. (2006) A Research on Identifying the Relationships between Organizational Citizenship Behavior and Affective Commitment. Economic and Social Research Journal 3(1-3):48-75. 14. Gürbüz S. and Yüksel M. (2008) Emotional Intelligence in Workplace: Its Relation with Job Performance, Job Satisfaction, Organizational Citizenship Behavior, and Some Demographic Factors. Doğuş University Journal 9(2):174-90. 15. İçerli L. and Yıldırım M. H. (2012) The Relationship between Organizational Cynicism and Organizational Citizenship Behavior: A Research in Health Sector. Journal of Organization and Management Sciences 4(1):167-76. 16. Kalağan G. (2009) The Relationship between the Organizational Support Perception and Organizational Cynicism Attitudes of Research Assistants. Akdeniz University the Institute of Social Sciences Unpublished Post Graduate Thesis, Antalya. 17. Karaaslan A., Özler D. E. and Kulaklıoğlu A. S. (2009) Organizational Citizenship Behavior and a Study of the Relation Between Knowledge Sharing. Afyon Kocatepe University Journal of Economics and Administrative Sciences 11(2):135-60. 18. Karacaoğlu K. and İnce F. (2013) Positive Organizational Cynicism Impact on Organizational Behavior: An Application in Manufacturing Industry Firms in Kayseri Province. Süleyman Demirel University Faculty of Economics and Administrative Sciences Journal 18(1):181-202. 19. Karaman A. and Aylan S. (2012) Organizational Citizenship. http://dergipark.ulakbim.gov.tr/ksuiibf/article/download/5000039257/5000038130. (Accessed: 15.05.2018) 20. Nafei W. A. (2013) The Effects of Organizational Cynicism on Job Attitudes an Empirical Study on Teaching Hospitals in Egypt. International Business Research 6(7):52-69. 21. Nafei W. (2014) Job Attitudes as a Mediator of the Relationship between Organizational Cynicism and Organizational Citizenship Behavior: An Applied Study on Teaching Hospital in Egypt. International Journal of Business Administration 5(1): 31-52. 22. Podsakoff P. M., MacKenzie S. B., Paine J. B. and Bachrach D. G. (2000) Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research. Journal of Management 26(3):513-63. 23. Polat M. and Meydan C. H. (2010) An Empirical Study on the Relationship of Organizational Identification with Cynicism and Intention to Leave. Defence Science Journal 9(1):145-72. 24. Polatcı S. and Cindiloğlu M. (2013) Effects of Person-Organization Fit on Organizational Citizenship Behavior: Mediating Role of Affective Commitment. Süleyman Demirel University The Journal of Faculty of Economics and Administrative Sciences 13(3):299-318. 25. Schnake M. E. and Dumler M. P. (2003) Levels of Measurement and Analysis Issues in Organizational Citizenship Behaviour Research. Journal of Occupational and Organizational Psychology (76):283-301. 26. Sezgin F. (2005) Organizational Citizenship Behaviors: A Conceptual Analysis and Some Inferences in terms of School. Gazi University Gazi Faculty of Education Journal 25(1):317-39. 27. Topçu M. K., Beğenirbaş M. and Turgut E. (2017) A Practice in the Manufacturing Industry to Determine the Effects of Organizational Cynicism, Mandatory Organizational Citizenship Behaviors and Job Satisfaction on Individual Job Performance. Management and Economics 24(2):505-22 28. Volpe R. L., Mohammed S., Hopkins M., Shapiro D. and Dellasega C. (2014) The Negative Impact of Organizational Cynicism on Physicians and Nurses. Health Care Manag (Frederick) 33(4):276-88. 29. Wrightsman L. S. (1992) Assumptions about Human Nature Implications for Researchers and Practitioners. Sage Publications, Newbury. 30. Yetim S. A. and Ceylan Ö. Ö. (2011) A Research to Determine the Relationship between Organizational Cynicism and Organizational Citizenship Behaviors. E-Journal of New World Sciences Academy 6(1):682-95. 31. Yıldız K. (2013) Organizational Commitment with Organizational Cynicism and the Relationship Between Organizational Opposition. Turkish Studies 8(6):853-79. 32. Yücel İ. and Çetinkaya B. (2015) The Relationship between Organizational Cynicism and Organizational Commitment and the Effect of Employees’ Ages on This Relationship – “Sometimes We may Have to Stay Even If We Do Not Like!”. Atatürk University The Institute of Social Sciences Journal 19(3):247-71. 33. Zhang D. (2011) Organizational Citizenship Behavior, White Paper. https://cdn.auckland.ac.nz/assets/psych/about/our-people/documents/Deww%20Zhang %20-%20Organisational%20Citizenship%20Behaviour%20-%20White%20Paper.pdf (Accessed: 12.04.2016).
Yıl 2018, Cilt: 21 Sayı: 3, 511 - 528, 28.09.2018

Öz

Kaynakça

  • 1. Abraham R. (2000) Organizational Cynicism. Genetic Social and General Psychology Monographs 126(3):269-92. 2. Akman G. (2013) Comparing the Organizational and General Cynicism Levels of Health Care Workers. Istanbul University The Institute of Social Sciences Postgraduate Thesis, Istanbul. 3. Altıntaş F. (2006) Service Employees as Nurses the Organizational Citizenship Behavior Dimension an Analysis for Determination. Journal of Administrative Sciences 4(2):81-90. 4. Arslan E. T. (2012) Cynicism and Organizational Cynicism Trends of Academicians at Süleyman Demirel University Faculty of Economics and Administrative Sciences. Doğuş University Journal 13(1):12-27. 5. Basım H. N. and Şeşen H. (2006) The Study of the Adopting and Comparin Organizational Citizenship Behavior Scale. Ankara University Faculty of Political Sciences Journal 61:83-101. 6. Brandes P. M. (1997) Organizational Cynicism: Its Nature, Antecedents and Consequences. The Universty of Cincinnati Unpublished Phd Dissertation, Cincinnati. 7. Dean J. W., Brandes P. and Dharwadkar R. (1998) Organizational Cynicism. Academy of Management Review 23(2):341-52. 8. Eaton J. A. (2000) A Social Motivation Approach to Organizational Cynicism. York University Psychology Master of Arts Graduate Programme, Toronto. 9. Erdoğan P. and Bedük A. (2013) Evaluation of Cynicism in Terms of Organizational Citizenship Behavior in Terms: A Study in Health Sector. Socio-Technical Social and Technological Research Journal 3(6):17-36. 10. Erdost H. E., Karacaoğlu K. and Reyhanoğlu M. (2007) The Concept of Organizational Cynicism and Testing the Related Scales in a Company in Turkey. 15th National Management and Organization Congress Proceedings. 25-27 May 2007, Sakarya. 11. Ertosun A., Genç N. and Çekmecelioğlu H.G. (2016) Investigating the Relations between Organizational Cynicism and Organizational Citizenship Behavior and a Research. International Economic Research Journal 2(1):43-53. 12. Firoozi M., Mokhtari A. and Mokhtari G. (2016) The Relationship between Organizational Cynicism and Innovative Behaviors of Sport and Youth Offices in Hamedan Province. International Journal of Science Culture and Sport 4(3):295-303. 13. Gürbüz S. (2006) A Research on Identifying the Relationships between Organizational Citizenship Behavior and Affective Commitment. Economic and Social Research Journal 3(1-3):48-75. 14. Gürbüz S. and Yüksel M. (2008) Emotional Intelligence in Workplace: Its Relation with Job Performance, Job Satisfaction, Organizational Citizenship Behavior, and Some Demographic Factors. Doğuş University Journal 9(2):174-90. 15. İçerli L. and Yıldırım M. H. (2012) The Relationship between Organizational Cynicism and Organizational Citizenship Behavior: A Research in Health Sector. Journal of Organization and Management Sciences 4(1):167-76. 16. Kalağan G. (2009) The Relationship between the Organizational Support Perception and Organizational Cynicism Attitudes of Research Assistants. Akdeniz University the Institute of Social Sciences Unpublished Post Graduate Thesis, Antalya. 17. Karaaslan A., Özler D. E. and Kulaklıoğlu A. S. (2009) Organizational Citizenship Behavior and a Study of the Relation Between Knowledge Sharing. Afyon Kocatepe University Journal of Economics and Administrative Sciences 11(2):135-60. 18. Karacaoğlu K. and İnce F. (2013) Positive Organizational Cynicism Impact on Organizational Behavior: An Application in Manufacturing Industry Firms in Kayseri Province. Süleyman Demirel University Faculty of Economics and Administrative Sciences Journal 18(1):181-202. 19. Karaman A. and Aylan S. (2012) Organizational Citizenship. http://dergipark.ulakbim.gov.tr/ksuiibf/article/download/5000039257/5000038130. (Accessed: 15.05.2018) 20. Nafei W. A. (2013) The Effects of Organizational Cynicism on Job Attitudes an Empirical Study on Teaching Hospitals in Egypt. International Business Research 6(7):52-69. 21. Nafei W. (2014) Job Attitudes as a Mediator of the Relationship between Organizational Cynicism and Organizational Citizenship Behavior: An Applied Study on Teaching Hospital in Egypt. International Journal of Business Administration 5(1): 31-52. 22. Podsakoff P. M., MacKenzie S. B., Paine J. B. and Bachrach D. G. (2000) Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research. Journal of Management 26(3):513-63. 23. Polat M. and Meydan C. H. (2010) An Empirical Study on the Relationship of Organizational Identification with Cynicism and Intention to Leave. Defence Science Journal 9(1):145-72. 24. Polatcı S. and Cindiloğlu M. (2013) Effects of Person-Organization Fit on Organizational Citizenship Behavior: Mediating Role of Affective Commitment. Süleyman Demirel University The Journal of Faculty of Economics and Administrative Sciences 13(3):299-318. 25. Schnake M. E. and Dumler M. P. (2003) Levels of Measurement and Analysis Issues in Organizational Citizenship Behaviour Research. Journal of Occupational and Organizational Psychology (76):283-301. 26. Sezgin F. (2005) Organizational Citizenship Behaviors: A Conceptual Analysis and Some Inferences in terms of School. Gazi University Gazi Faculty of Education Journal 25(1):317-39. 27. Topçu M. K., Beğenirbaş M. and Turgut E. (2017) A Practice in the Manufacturing Industry to Determine the Effects of Organizational Cynicism, Mandatory Organizational Citizenship Behaviors and Job Satisfaction on Individual Job Performance. Management and Economics 24(2):505-22 28. Volpe R. L., Mohammed S., Hopkins M., Shapiro D. and Dellasega C. (2014) The Negative Impact of Organizational Cynicism on Physicians and Nurses. Health Care Manag (Frederick) 33(4):276-88. 29. Wrightsman L. S. (1992) Assumptions about Human Nature Implications for Researchers and Practitioners. Sage Publications, Newbury. 30. Yetim S. A. and Ceylan Ö. Ö. (2011) A Research to Determine the Relationship between Organizational Cynicism and Organizational Citizenship Behaviors. E-Journal of New World Sciences Academy 6(1):682-95. 31. Yıldız K. (2013) Organizational Commitment with Organizational Cynicism and the Relationship Between Organizational Opposition. Turkish Studies 8(6):853-79. 32. Yücel İ. and Çetinkaya B. (2015) The Relationship between Organizational Cynicism and Organizational Commitment and the Effect of Employees’ Ages on This Relationship – “Sometimes We may Have to Stay Even If We Do Not Like!”. Atatürk University The Institute of Social Sciences Journal 19(3):247-71. 33. Zhang D. (2011) Organizational Citizenship Behavior, White Paper. https://cdn.auckland.ac.nz/assets/psych/about/our-people/documents/Deww%20Zhang %20-%20Organisational%20Citizenship%20Behaviour%20-%20White%20Paper.pdf (Accessed: 12.04.2016).
Toplam 1 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Sinem Somunoğlu İkinci

Demet Ünalan Bu kişi benim

Kürşat Yurdakoş Bu kişi benim

Yayımlanma Tarihi 28 Eylül 2018
Yayımlandığı Sayı Yıl 2018 Cilt: 21 Sayı: 3

Kaynak Göster

APA Somunoğlu İkinci, S., Ünalan, D., & Yurdakoş, K. (2018). Examination of Relations between Organizational Citizenship Behavior and Organizational Cynicism in the Health Sector. Hacettepe Sağlık İdaresi Dergisi, 21(3), 511-528.
AMA Somunoğlu İkinci S, Ünalan D, Yurdakoş K. Examination of Relations between Organizational Citizenship Behavior and Organizational Cynicism in the Health Sector. HSİD. Eylül 2018;21(3):511-528.
Chicago Somunoğlu İkinci, Sinem, Demet Ünalan, ve Kürşat Yurdakoş. “Examination of Relations Between Organizational Citizenship Behavior and Organizational Cynicism in the Health Sector”. Hacettepe Sağlık İdaresi Dergisi 21, sy. 3 (Eylül 2018): 511-28.
EndNote Somunoğlu İkinci S, Ünalan D, Yurdakoş K (01 Eylül 2018) Examination of Relations between Organizational Citizenship Behavior and Organizational Cynicism in the Health Sector. Hacettepe Sağlık İdaresi Dergisi 21 3 511–528.
IEEE S. Somunoğlu İkinci, D. Ünalan, ve K. Yurdakoş, “Examination of Relations between Organizational Citizenship Behavior and Organizational Cynicism in the Health Sector”, HSİD, c. 21, sy. 3, ss. 511–528, 2018.
ISNAD Somunoğlu İkinci, Sinem vd. “Examination of Relations Between Organizational Citizenship Behavior and Organizational Cynicism in the Health Sector”. Hacettepe Sağlık İdaresi Dergisi 21/3 (Eylül 2018), 511-528.
JAMA Somunoğlu İkinci S, Ünalan D, Yurdakoş K. Examination of Relations between Organizational Citizenship Behavior and Organizational Cynicism in the Health Sector. HSİD. 2018;21:511–528.
MLA Somunoğlu İkinci, Sinem vd. “Examination of Relations Between Organizational Citizenship Behavior and Organizational Cynicism in the Health Sector”. Hacettepe Sağlık İdaresi Dergisi, c. 21, sy. 3, 2018, ss. 511-28.
Vancouver Somunoğlu İkinci S, Ünalan D, Yurdakoş K. Examination of Relations between Organizational Citizenship Behavior and Organizational Cynicism in the Health Sector. HSİD. 2018;21(3):511-28.